Catalog

 

We offer a 30-day no-questions-asked money back guarantee. Merchandise may be returned for a full refund of your purchase price, minus our cost of shipping.If the return is a result of our error, we will pay the return shipping cost. Merchandise must be returned in sellable condition, and you must contact us for a Return Authorization (RA) within 30 days of receipt. After receiving a Return Authorization (RA), you will have 30 days to return the item back to us.

 

To return an item, just mail us at oldbobs@oldbobs.net or call 317-271-2266  with your order number and the reason for the return (item was damaged, you bought the wrong thing, etc.) and we'll get back to you ASAP. You must first contact us to obtain a Return Authorization (RA) Number before sending your item(s) back. Failure to obtain an RA Number before returning your item(s) will cause additional cost and delay.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

   Ship items to:

Old Bob

10896 East US 36

Avon In 46123

Old Bob's ©  2009.